Staff at Costa have revealed the things that annoy them most about working in the coffee shop chain - and fussy customers are their prim...
Staff at Costa have revealed the things that annoy them most about working in the coffee shop chain - and fussy customers are their prime targets.
The private Facebook group which is named 'you know you work for Costa when....' has over 20k members and is predominantly made up of current and ex-employees.
While many moaned about clock-watching, other complaints included people asking for the toilets to be cleaned, and requesting their drink is a certain temperature.
'When it feels like you've been at work for seven hours then you look at the clock and its only been 13 minutes,' wrote one barista.
A second who worked in the popular coffee chain mocked a customer for refusing a free drink they were offered after he'd accidentally made the order wrong.
The Costa worker said: 'Me: Sorry sir, I've accidentally made you a medium skinny latte instead of a small, but have it anyway and I won't charge you for the difference. 'Customer: No, I want a small - remake it for me. My head: Are you dizzy?'
And it seems that awkward customers were the flavour of the day as another member of staff ranted about yet another picky order they were given.
'So today I got asked for a "large, skinny, wet latte with an extra shot of coffee with vanilla, cinnamon hazelnut and caramel syrup, heated to just 120F,' she began.
'And as I was making it, the customer instructed me to put the syrup in first, then the coffee shots and then the, quite frankly, tepid milk on top because apparently this makes the drink "feel" nicer.'
Recalling another similarly awkward drink request, a different staff member said: 'Can I have a large and a medium latte but I want them both over 180 degrees and without any foam,'
While a third revealed: 'New one tonight...two large lattes both with skinny coconut milk, one with extra coconut, but both with two extra shots of Americano.'
Meanwhile, on a completely different topic, one barista wasn't happy with the amount of times he's asked to clean up the toilet.
They said: 'If I had 25p for every time someone "had an accident" in the toilet...'
Costa were contacted for comment and said: 'We don’t comment on unofficial networks or outlets that aren’t endorsed by or affiliated with Costa Coffee.'
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