KFC is investigating delivery riders accused of flouting social distancing measures introduced to battle coronavirus at a recently re-open...
KFC is investigating delivery riders accused of flouting social distancing measures introduced to battle coronavirus at a recently re-opened Bristol restaurant.
Hundreds of KFC restaurants have re-opened across the country for delivery service, including two in Avonmeads Retail Park and Shield Retail Park.
Pictures have emerged revealing delivery riders ignoring guidance to keep 2m (6ft 6in) away from other people while waiting to pick up orders.
Pictures have emerged revealing delivery riders ignoring guidance to keep 2m (6ft 6in) away from other people while waiting to pick up orders at the Filton restaurant in Bristol
KFC has said it is looking into what had happened at the Filton restaurant and will reinforce the new guidelines to all drivers.
A spokesperson said: 'We've introduced new measures to make sure we're reopening responsibly for both our team members and delivery drivers.
'These include stickers on the floor and clear signage to help delivery drivers follow social distancing guidance, as well as contactless handover of food.
'It's nice to see how much we've been missed - and we're grateful to our teams for working hard to keep up with demand.'
KFC has said it is looking into what had happened at the Filton restaurant and will reinforce the guidelines to all riders (pictured, delivery riders flouting social distancing rules)
The spokesperson added: 'We're looking into what's happened at our Filton restaurant and our delivery partners are following up with their drivers in the area to remind them of these new processes.'
It is not clear who the pictured drivers work for. However, a sticker on the store entrance shows Deliveroo delivers from the store.
A spokeswoman for the delivery company said: 'The safety of riders, restaurant partners and customers is Deliveroo's absolute priority. For example, we were the first delivery platform to introduce contact-free delivery. This is now mandatory.
'We also secured our own supply of hand sanitiser and face masks, which riders can order and have sent to their home address.
Hundreds of KFC restaurants have re-opened across the country for delivery service recently, including two in Avonmeads Retail Park and Shield Retail Park (pictured)
'Our rider support team is in constant contact with riders about the importance of respecting social distancing, including strict guidance and standards to follow.
'This includes regular prompts within our rider app to remind riders of the importance of contact free delivery, social distancing and hand washing.'
She said riders who ignore social distancing rules will no longer work with Deliveroo.
'As part of the riders Supplier Agreement, riders must comply with Deliveroo's safety standards, and we take action when safety standards are not met,' she said.
'We have made clear that if a rider is found to not be abiding by these important public health measures - via reports from other riders, customers, restaurant staff or local Government officials - they will no longer be able to work with Deliveroo.'
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